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Managerial factors and organisational commitment : a comparative study of police officers and civilian staff

By: DICK, Gavin.
Contributor(s): METCALFE, Beverly.
Material type: materialTypeLabelArticlePublisher: 2001Subject(s): Police | Civilians | Commitment | MotivationThe International Journal of Public Sector Management 14, 2, p. 111-128Abstract: It is estimated that civilian employees comprise 30 per cent of the police workforce in England and Wale, yet their working experiences have largely been ignored in the management literature. This article aims to help fill this void by analysing the antecedents of organizational commintment of 369 civilian support employees and how they compare with those of 1,242 police officers working in a large English police force. They study reveals that how individals feel they are managed and supported has a strong bearing on organisation commitment, and that this is true for two very different groups of employees - police officers and civilain support staff. The implications for HRM development are discussed. The article concludes by suggesting that the findings other publiic sector organisations, since they provide insights into managerial practices htat have an impact on commitment regardless of job type
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It is estimated that civilian employees comprise 30 per cent of the police workforce in England and Wale, yet their working experiences have largely been ignored in the management literature. This article aims to help fill this void by analysing the antecedents of organizational commintment of 369 civilian support employees and how they compare with those of 1,242 police officers working in a large English police force. They study reveals that how individals feel they are managed and supported has a strong bearing on organisation commitment, and that this is true for two very different groups of employees - police officers and civilain support staff. The implications for HRM development are discussed. The article concludes by suggesting that the findings other publiic sector organisations, since they provide insights into managerial practices htat have an impact on commitment regardless of job type

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