Progress in electronic service delivery by English District Councils
By: PHYTHIAN, Michael J
.
Contributor(s): TAYLOR, Willian G.K.
Material type: 
ArticlePublisher: 2001Subject(s): Internet | Local Government | Information Technology | Service delivery System | United KingdomThe International Journal of Public Sector Management 14, 7, p. 569-584Abstract: The UK Government has set targets for the use of Internet technologies in communication with their citizens and delivering services to them. This research seeks to identify to what extent English District Councils (EDCs) can be said to have an integrate IT strategy and by what means they are delivering services electronically. Specifically, the research probes indicators for success in electronic service delivery, such as the use of partnerships and Web site links to other levels of government. Prima facie envidence suggests that the sample of 108 EDCs is representative of the entire list of 238 EDCs. Findings suggest that around half of EDCs can be said to have a faily high level of IT integraton. The most significant indicator is the development of parterships, particularly with suppliers
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
The UK Government has set targets for the use of Internet technologies in communication with their citizens and delivering services to them. This research seeks to identify to what extent English District Councils (EDCs) can be said to have an integrate IT strategy and by what means they are delivering services electronically. Specifically, the research probes indicators for success in electronic service delivery, such as the use of partnerships and Web site links to other levels of government. Prima facie envidence suggests that the sample of 108 EDCs is representative of the entire list of 238 EDCs. Findings suggest that around half of EDCs can be said to have a faily high level of IT integraton. The most significant indicator is the development of parterships, particularly with suppliers
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