Promoting the utilization of performance measures i public organizations : an empirical study of factors affecting adoption and implementation
By: Julnes, Patria de Lancer
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Contributor(s): HOLZER, Marc.
Material type: 
ArticlePublisher: Malden, MA : Blackwell Publishers, nov./dec.2001Public Administration Review: PAR 61, 6, p. 693-708Abstract: Despite its appeal for improving government, many state and local governments have not developed performance-measurement systems, and even fewer use these systems to improve decision making. This study examines the factors that affect the utilization of performance measurement, based on the results of a national survey of state and local government officials. The goals of the study were to provide better information on the patterns of usage of performance measurement and to use this information to develop an elaborated model of the factors presumed to affect utilization. Using distictions from the policy and evaluation literature, hypotheses were tested and confirmed: Policy adoption is driven more heavily by factors from rational and technocratic theory, whereas actual implmentation is influenced by factors addressed by politcal an cultural considerations
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
Despite its appeal for improving government, many state and local governments have not developed performance-measurement systems, and even fewer use these systems to improve decision making. This study examines the factors that affect the utilization of performance measurement, based on the results of a national survey of state and local government officials. The goals of the study were to provide better information on the patterns of usage of performance measurement and to use this information to develop an elaborated model of the factors presumed to affect utilization. Using distictions from the policy and evaluation literature, hypotheses were tested and confirmed: Policy adoption is driven more heavily by factors from rational and technocratic theory, whereas actual implmentation is influenced by factors addressed by politcal an cultural considerations
Public Administration Review PAR
November/December 2001 Volume 61 Number 6
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