Workgroup emotional intelligence scale development and relationship to team process effectiveness and goal focus
By: JORDAN, Pter J
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Contributor(s): ASHKANASY, Neal M | HARTEL,Charmine E.J.
Material type: 
ArticlePublisher: 2002Human Resource Management Review 12, 2, p. 195-214Abstract: Over the last decade, ambitious claims have been made in the management literature about the contribution of emotional intelligence to sucess and performance. Writers in this genre have predicted that individuals with high emotional intelligence perform better in all aspects of management. This paper outlines the develoment of a new emotional intelligence measure, the Workgroup Emotional Intelligence Profile. Version 3 (WEIP-3), which wa designed specifically to profile the emotional intelligence of individuals in work teams. We applied the scale in a study of the link between emotional intelligence and two measures of team peformance: team process effectveness and team goal focus. The results suggest that the average level of emotional intelligence of tams members, as mesured by the WEIP-3, is reflected in the initial performance of teams. In our study, low emotional intelligence teams initially performed at a lower level than the high emotional intelligence teams. Over time, however, teams with low average emotional intelligence raised their performance to match that of teams with high emotional intelligence
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|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
Over the last decade, ambitious claims have been made in the management literature about the contribution of emotional intelligence to sucess and performance. Writers in this genre have predicted that individuals with high emotional intelligence perform better in all aspects of management. This paper outlines the develoment of a new emotional intelligence measure, the Workgroup Emotional Intelligence Profile. Version 3 (WEIP-3), which wa designed specifically to profile the emotional intelligence of individuals in work teams. We applied the scale in a study of the link between emotional intelligence and two measures of team peformance: team process effectveness and team goal focus. The results suggest that the average level of emotional intelligence of tams members, as mesured by the WEIP-3, is reflected in the initial performance of teams. In our study, low emotional intelligence teams initially performed at a lower level than the high emotional intelligence teams. Over time, however, teams with low average emotional intelligence raised their performance to match that of teams with high emotional intelligence
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