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Organizational sensemaking in a culturally diverse setting : limits to the `valuing diversity' discourse

Contributor(s): EGAN, Sue | TOMLINSON, Frances.
Material type: materialTypeLabelArticlePublisher: 2002Subject(s): Cross cultural Organizing Diversity | Networking | SensemakingManagement Learning 33, 1, p. 79-97Abstract: Developments encompassed under the discourse of globalization include the growing literature of both cross-cultural management and the management of diversity-cultural context through a narrative account of the sensemaking of members of a multinational MBA programme. While generally expousing the discourse of 'valuing diversity', participants experienced its enactment as more problematic. Outcomes of interaction among members included not only effective group working and the establishing of friendships, but also group fragmentation and the breakdown of friendships. Successful outcomes are understod as the product of shared experience leading to greater inter-personal understood as the product of shared experience leading to greater inter-pervades the valuing diversity discourse was not particularly helpful to participants' sensemaking and that the language of cultural diversity needs to be developed beyong the limitations of this discourse
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Developments encompassed under the discourse of globalization include the growing literature of both cross-cultural management and the management of diversity-cultural context through a narrative account of the sensemaking of members of a multinational MBA programme. While generally expousing the discourse of 'valuing diversity', participants experienced its enactment as more problematic. Outcomes of interaction among members included not only effective group working and the establishing of friendships, but also group fragmentation and the breakdown of friendships. Successful outcomes are understod as the product of shared experience leading to greater inter-personal understood as the product of shared experience leading to greater inter-pervades the valuing diversity discourse was not particularly helpful to participants' sensemaking and that the language of cultural diversity needs to be developed beyong the limitations of this discourse

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