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Il processo di gestione strategica del comune di Lugano

By: SAINAGHI, Ruggero.
Material type: materialTypeLabelArticlePublisher: Milano : Maggioli Editore, 2001Azienda Pubblica: teoria e problemi di management 14, 1, p. 117-132Abstract: This paper tries to answer some key questions in the strategic management of government entities: how can a revision of the entity`s financial strategy signal the need for change? This paper describes a case of excellence, namely the city of Lugano, Switzerland. Within a fighly dynamic environment, the city managed to jointly achieve its social and financial goals. This shows that a correctly designed strategy can help spread and entrepreneurial culture among the workforce, generate motivation and improve efficiency. The city`s fundamental choices (organisational structure reflecting product-market combinations, shift from direct to indirect service provision, strong attention to the financial component) provide food for thought for Italian government entities a well, despite the obvious institutional and environmental differences
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This paper tries to answer some key questions in the strategic management of government entities: how can a revision of the entity`s financial strategy signal the need for change? This paper describes a case of excellence, namely the city of Lugano, Switzerland. Within a fighly dynamic environment, the city managed to jointly achieve its social and financial goals. This shows that a correctly designed strategy can help spread and entrepreneurial culture among the workforce, generate motivation and improve efficiency. The city`s fundamental choices (organisational structure reflecting product-market combinations, shift from direct to indirect service provision, strong attention to the financial component) provide food for thought for Italian government entities a well, despite the obvious institutional and environmental differences

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