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Evaluation as an organisational development tool

By: MITCHELL, Robert J.
Material type: materialTypeLabelArticlePublisher: 2001International Journal of Training and Development 5, 4, p. 275-282Abstract: What do you do with a failed evaluation? That is, can positive outcomes come out of a situation where a return on investment cannot be demonstrated? This study highlights the value of the ROI method in providing direction at the macrolevel even when level 4 and 5 evaluations are unable to be ascertained. By taking a macro-level view, the researcher was able to provide positive feedback and recommendations for further organisational development
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What do you do with a failed evaluation? That is, can positive outcomes come out of a situation where a return on investment cannot be demonstrated? This study highlights the value of the ROI method in providing direction at the macrolevel even when level 4 and 5 evaluations are unable to be ascertained. By taking a macro-level view, the researcher was able to provide positive feedback and recommendations for further organisational development

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