Changing a culture : evaluation of a leadership development program at Mellon Financial Services
By: SIRIANNI, Patricia M
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Contributor(s): FREY, Barbara A.
Material type: 
ArticlePublisher: 2001International Journal of Training and Development 5, 4, p. 290-302Abstract: The purpose of this study was to evaluate the effectiveness of an internally developed and delivered Leadership Development program conducted at Mellon Financial Services. The 9-month program integrated program integrated action learning/action science strategies into 13 modules. Program effectiveness was measured using instruments and statistics that alread existed in the organisation - employee satisfaction surveys, annual employee turnover statistics, and regional scorecard results. In addition, the training participants completed midpoint and end-of-training feedback forms. Results of the evaluation showed that the impact of the training transferred to the participants` job performance through increased job satisfaction, decreased turnover, and improved scorecard statistics
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
The purpose of this study was to evaluate the effectiveness of an internally developed and delivered Leadership Development program conducted at Mellon Financial Services. The 9-month program integrated program integrated action learning/action science strategies into 13 modules. Program effectiveness was measured using instruments and statistics that alread existed in the organisation - employee satisfaction surveys, annual employee turnover statistics, and regional scorecard results. In addition, the training participants completed midpoint and end-of-training feedback forms. Results of the evaluation showed that the impact of the training transferred to the participants` job performance through increased job satisfaction, decreased turnover, and improved scorecard statistics
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