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Managing effective knowledge transfer : an integrative framework and some practice implications

By: GOH, Swee C.
Material type: materialTypeLabelArticlePublisher: 2002Subject(s): Informação | Aprendizagem | Organização | Comportamento OrganizacionalJournal of Knowledge Management 6, 1, p. 23-30Abstract: One of the major challenges an organization faces is to manage its knowledge assets. Increasingly, the use of knowledge is seen as a basis for competitive advantage. This paper explores the key factors that have been cited as significant influences onthe ability to transfer knowledge, an important area of area of knowledge management. Each of these factors is discussed separately and then integrated into a conceptual framework to explain how effective knowledge transfer can be managed in an organization. A set of managerial implications, or a qualitative assessment approach, is also discussed. It is framed as organizational characteristics and managerial practices required to establish and effective knowledge tranfer process in an organizations. Conclusions are drawn about the complexity of managing knowlege transfer and the need to take a balanced approach to the process
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One of the major challenges an organization faces is to manage its knowledge assets. Increasingly, the use of knowledge is seen as a basis for competitive advantage. This paper explores the key factors that have been cited as significant influences onthe ability to transfer knowledge, an important area of area of knowledge management. Each of these factors is discussed separately and then integrated into a conceptual framework to explain how effective knowledge transfer can be managed in an organization. A set of managerial implications, or a qualitative assessment approach, is also discussed. It is framed as organizational characteristics and managerial practices required to establish and effective knowledge tranfer process in an organizations. Conclusions are drawn about the complexity of managing knowlege transfer and the need to take a balanced approach to the process

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