Knowledge management in public administration
By: WIIG, Karl M
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Material type: 
ArticlePublisher: 2002Subject(s): Informação | Administração | Propriedade Intelectual | Tomada de Decisão | Gestão do ConhecimentoJournal of Knowledge Management 6, 3, p. 224-239Abstract: Knowledge managemtn (KM) plays important roles in public admnistration (PA). Each role serves specific constituencies and purposes and is implemented differently. Jointly, they build society's intellectual capital (IC) to improve the effectiveness of public and private decision making and situation handling. Four public administration KM areas are considered: enhance decision making within public services; aid the public to participate effectively in public decision making; build competitive societal IC capabilities; and develop knowledge-competitive societal IC capabilities; and develop knowledge-competitive work force. Numerous KM approaches are adopted to serve these purposes. Most efforts address specific needs. Only few pursue broad, deliberate, and systematic KM. Examples of these approaches and perspectives are discussed. The premise for KM is that, among factors, effective and intelligent behaviour depends on having appropriate understanding in addition to being informed
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
Knowledge managemtn (KM) plays important roles in public admnistration (PA). Each role serves specific constituencies and purposes and is implemented differently. Jointly, they build society's intellectual capital (IC) to improve the effectiveness of public and private decision making and situation handling. Four public administration KM areas are considered: enhance decision making within public services; aid the public to participate effectively in public decision making; build competitive societal IC capabilities; and develop knowledge-competitive societal IC capabilities; and develop knowledge-competitive work force. Numerous KM approaches are adopted to serve these purposes. Most efforts address specific needs. Only few pursue broad, deliberate, and systematic KM. Examples of these approaches and perspectives are discussed. The premise for KM is that, among factors, effective and intelligent behaviour depends on having appropriate understanding in addition to being informed
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