DAVENPORT, Thomas H <br/><br/>
Just-in-time delivery comes to knowledge management 

 -  jul.2002 
<br/><br/> Knowledge-sharing programs often fail because they make it harder, not easier, for people to do their jobs. But the novel approach taken by Partners HealthCare offers hope. To do his job well, Dr. Bob Goldszer must stay on top of approximately 10,000 different diseases and syndromes, 3,000 medications, 1,100 laboratory tests, and many of the 400,000 articles added each year to the biomedical literature. Sounds almost impossible - but a new knowledge-management system may be just what he and other knowledge workers need to keep up