Goleman, Daniel

Primal leadership : the hidden driver of great performance - 2001

We`ve known for years that emotional intelligence improves results. New research shows that leader`s mood plays a key role in that dynamic: a chanky and ruthless boss creates a toxic organiation; an upbeat and inspirational leader motivates people to tackle any challenge. That`s why executive`s primal task should be emotional leadership. Here`s a five-step process ot help you learn how your emotional leadership drives the moods and actions of your organization and how to adjust your behavior accordingly