Collaborative climate and effectiveness of knowledge work - an empirical study
- 2002
Suggests that collaborative climate is one of the major factors influencing effectiveness of knowledge work. Discusses the concept of collaborative climate and develops a survey instrument to measure it. Presents results based on data from 8,277 respondents in a wide variety of public and private sector organisations. Collaboraive climate tends to improve with age, education level and managerial role. It is generally better in private firms, and seems to peak with mid-size firm level. Employees tend to experience a U-formed appreciation of the collaborative climate. Theories proposing that people reach a "professional plateau" (an S-formed curve) have been supported to some degree. Finally, collaborative climate in the private sector is generally better than in the public sector. Uses the data to indentify gaps and potentials for improving effectiveness. Further investigates two cases of good and bad practice and identifies strengths and weaknesses