BELASCO, David R

Boot camp boosts reform at The Segal Company - 2000

Part of the business of The Segal Company, a US employee-benefits consultancy, is working with client organizations on their human-resources strategies. This article explores how company members have put such principles as optimizing human capital through reorganizing work processes, redesigning administrative tasks and assuming individual and collective responsibility for decision making to work in their own organization


Kaizen
BPR
Customer Orientation
The Segal Company