HEINRICH, Carolyn J

Organizational form and performance : an empirical investigation of nonprofit and for-profit job-training service providers - 2000

While research on the distinctions between for-profit and nonprofict organizations and they changing service sector shares is vast, there is comparatively little empirical evidence on the consequences of their differing atributes for social program outcomes. This article present research on publicly subsidized for-profit and non-profit job-training service providers, namely wheteher organizational form influences client enrollment, service delivery activies, or performance, as measured in terms of participation outcomes. The findings show that nonprofit providers were not more likely to serve more disadvantage clients and that neither for-profit or non profit service prodivers were consistenly more effective in increasing participants earning, and employment rates. When performance incentives were included in service providers` contracts, contractors of all forms performed significantly better across all participant outcomes examined