Levers of control : how managers use innovative control systems to drive strategic renewal /
por Robert Simons. --
- Boston : Harvard Business School, c1995.
- 217 p. : il.
Part I. Strategy, organizations, and control. 1. Introduction. 2. A balancing act: tensions to be managed. Part II. Basic levers of control. 3. Beliefs and boundaries: framing the strategic domain. 4. Diagnostic control systems: implementing intended strategies. 5. Interactive control systems: adapting to competitive environments. Part III. A dynamic framework for controlling business strategy. 6. The control levers in action. 7. The dynamics of controlling business strategy.
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