Reinventing government in the information age :  international practice in IT-enabled public sector reform / 
editado por Richard Heeks 
 - New York :  Routledge,  1999. 
 - 386 p. :  il. 
<br/><br/> Part 1 - Information age reform  1 - Reinventing government in the information age  2 - Different approaches to information age reform  3 - Understanding success and failure in information age reform  4 - Better information age reform: reducing the risk of information systems failure  Part II - Management information systems  5 - Information systems for improved performance management: development approaches in US public agencies  6 - Automating personnel records for improved management of human resource: the experience of three African governments  7 - Evaluation information systems for decentralisation: health management reform in Ecuador  Part 3 - Extra-organizational information systems  8 - Internet-enabled applications for local government democratisation: contradictions of the Swedish experience  9 - Community development and democratization through information technology: building the new South Africa  10 - Information technology`s impact on the quality of democracy of democracy: reinventing the 'democratic vessel'  Part IV - National planning for information age reform  11 - Transforming accountability for government information technology projects: the impact of the new US legislation  12 - Outsourcing and government information technology strategy: relevance of external consultant models in Barbados  13 - Meeting training needs for information age reform: shortcomings of current training provision  Part V - Organizational planning for information age reform  14 - Strategic information systems planning: applying private sector frameworks in UK public healthcare  15 - Reengineering public sector organization using information technology  16 - Analysing performance information needs: using framework approaches in a UK public healthcare organization  17 - Recruiting and retaining information systems staff for information age reform 
<br/><br/><label>ISBN: </label>0415190371 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração Pública<br/>Política Pública<br/>Servicos Públicos<br/> Setor Público<br/>Reforma Administrativa