GOOD PRACTICE IN PERFORMANCE REPORTING IN EXECUTIVE AGENCIES AND NON-DEPARTMENTAL PUBLIC BODIES - London : NAO (National Audite Office), 2000 - 62 p.

Introduction Why performance reporting is important Executive agency and NDPB performance reporting On relating reported performance to key activities On the quality of performace data On presenting results Checklist Part 1 - Introduction Why performance measurement is important Performance reporting in executive agencies and non-departmental public bodies Purpose of this report Relating performance to key activities Part 2 - Good quality performance data Introduction How good do performance data need to be Getting advice from specialists Definitions Accountability for collecting and reporting performance data Management's role in ensuring reliable performance data Validation Part 3: Presentation of results Introduction Presenting performance information clearly Presenting performance over time Explaining performance measures Describing the quality of data Appendix 1: The relationship between inputs, outputs and outcomes


Controle de Gestão
Avaliação de Desempenho
Agência Executiva
Empresa Pública
Qualidade
Comportamento Organizacional
Técnica Administrativa
Estudo de Caso


Reino Unido