WATKINS, Michael D <br/><br/>
Predictable surprises :  the disasters you should have seen coming 

 -  2003 
<br/><br/> Are you ignoring business problems that could turn into disasters? If you`re like most executives, the answer is probably yes. Deep-seated psychological, organizational, and political flaws leave most companies vulnerable to being blindsided by events. But there are practical steps you can take to protect your business - and yourself