Learning to change : a guide for organization change agents
- London : SAGE, 2003
- 330 p.
1 - Introduction 2 - Why change is complicated 3 - Thinking about change in five different colors 4 - The main elements of planned change 5 - From idea to outcome 6 - Examples of diagnostic models 7 - Examples of intervention 8 - The change agent: from expertise to authenticity 9 - Epilogue Appendix 1 - five color glossaries Appendix 2 - A color test for change agents Bibliography
Comportamento Organizacional Sociologia Planejamento Estratégico Agente de Mudança