Learning to change : a guide for organization change agents /
por Léon de Caluwé e Hans Vermaak. --
- London : SAGE, 2003.
- 330 p. : il.
Inclui bibliografia.
1. Introduction 2. Why change is complicated 3. Thinking about change in five different colors 4. The main elements of planned change 5. From idea to outcome 6. Examples of diagnostic models 7. Examples of intervention 8. The change agent: from expertise to authenticity 9. Epilogue Appendix 1 - five color glossaries Appendix 2 - A color test for change agents 10. Bibliography
Modernização Administrativa Comportamento Organizacional Planejamento Estratégico Agente de Mudança