STERNE, Peter

Public consultation guide : changing the relationship between government and canadians - Ottawa : Canadian Centre for Management Development, 1997 - 96 p. - Management practices ; 19 .

Chapter 1 - Public consultation: changing the relationship between government and canadians Chapter 2 - Understanding public consultation What is it ? Principles for consultation Some measures for success Chapter 3 - Frameworks for thinking about public consultation A conceptual framwork: the 4-P pyramid model A strategic framework: the topographical model A planning framework: the Rubick's cube model A process framework: the roadmap model Chapter 4 - A process framework: the roadmap model Phase 1: Before consultation Phase 2: During consultation Phase 3: after consultation Afterword Appendix A - Activities Appendix B - Checklist Bibliography List of figures

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Política de Governo
Serviço Público
Setor Público
Participação Política
Gestão Participativa
Cidadania
Sociedade da Informação
Inovação
Tomada de Decisão
Manual
América do Norte
Canadá