Management : ideas and actions
- Oxford : Oxford University, 1999
- 269 p.
I - An ivitation to management Why management? Management and managers II - Challenges of management The challenge of efficiency: doing things right The challenge of change: doing the right things The challenge of leadership III - Coordinating resources Goal setting and decision making Coordination and authority Motivation and management IV - Responsibility and culture Managing responsibility: obligations and values Managing culture and quality Lessons for management: prescriptions, enigmas, and paradoxes