Communication and organizational crisis
- London : Praeger, 2003
- 297 p.
Part I - Introduction and overview 1. The nature of organizational crisis 2. Theories of organizational crisis 3. Crisis type 4. Communication and crisis Part II - Stages of crisis development 5. Crisis development 6. Communication and the precisis stages 7. Communication and the crisis stage 8. Communication and the postcrisis stage Part III - Crisis management functions 9. Crisis planning 10. Crisis teams and decsion making 11. Communication and risk Part IV - The role of crisis 12. Crisis and ethics 13. Crisis and leadership 14. The role of crisis in society
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Organizações Comunicação Organizacional Gestão de Crise Crise