Seeger, Matthew W. <br/><br/>
Communication and organizational crisis / 
por Matthew W. Seeger, Timothy L. Sellnow e Robert R. Ulmer. -- 
 - London :  Praeger,  2003. 
 - 297 p. :  il. 
<br/><br/> Part I. Introduction and overview.  1. The nature of organizational crisis.  2. Theories of organizational crisis.  3. Crisis type.  4. Communication and crisis.  Part II. Stages of crisis development.  5. Crisis development.  6. Communication and the precisis stages.  7. Communication and the crisis stage.  8. Communication and the postcrisis stage.  Part III. Crisis management functions.  9. Crisis planning.  10. Crisis teams and decision making.  11. Communication and risk.  Part IV. The role of crisis  12. Crisis and ethics.  13. Crisis and leadership.  14. The role of crisis in society. 
<br/><br/><label>ISBN: </label>1567205348 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Gestão de Crise<br/>Comunicação Organizacional<br/>Crise<br/>Gestão de Risco<br/>Administração de Empresas