J. Timothy Sprehea

The role of situational factors in managing U.S. federal recordkeeping - New York : PERGAMON, 2002

This paper reports on a study funded by the National Archives and Records Administration and conducted by the authors to collect information on Federal employees’ views and perceptions on twenty information collection topics pertaining to records creation, maintenance, use, and disposition. Multiple data collection techniques were employed. Findings suggest that in developing records management policy and guidelines, one size will not fit all agencies. A range of situational factors appear to affect the success with which records management is accomplished in the various agencies. Additional research is needed to continue to test and refine these situational factors. Future records management policies and guidelines, however, may wish to consider such situational factors to increase the overall effectiveness of records management