DESOUZA, Kevin C.

Engaged knowledge management : engagement with new realities - New York : Palgrave Macmillan, 2005 - 240 p.

1. Introduction 2. Engaging Tensions of Knowledge Management 3. Engaging with Missing Knowledge Management Capabilities 4. Engaging the Knowledge Chiefs 5. Engaging with Ditributed Knowledge Management 6. Engaging Knowledge Management in Strategic Alliances 7. Engaging with Customer Knowledge Management 8. Engaging to Construct Knowledge Markets 9. Engaging to Calibrate Knowledge Management Systems 10. The future of Engaged Knowledge Management

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