Pollitt, Christopher

Public management reform : a comparative analysis / por Christopher Pollitt e Geert Bouckaert. -- - 2. ed. - Grã-Bretanha : Oxford University Press, 2004. - 345 p.

1. The nature of public management reform 2. Problems and responses: a model of public management reform 3. Many houses: types of politico-administrative regime 4. Trajectories of modernization and reform 5. Results: through a glass darkly 6. Politics and management 7. Trade-offs, balances, limits, dilemmas, contradictions, and paradoxes 8. Reflections: managements and governance

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Reforma Administrativa
Governança
Mudança Organizacional
Modernização Administrativa