Public management reform : a comparative analysis /
por Christopher Pollitt e Geert Bouckaert. --
- 2. ed.
- Grã-Bretanha : Oxford University Press, 2004.
- 345 p.
1. The nature of public management reform 2. Problems and responses: a model of public management reform 3. Many houses: types of politico-administrative regime 4. Trajectories of modernization and reform 5. Results: through a glass darkly 6. Politics and management 7. Trade-offs, balances, limits, dilemmas, contradictions, and paradoxes 8. Reflections: managements and governance
0199268495
Reforma Administrativa Governança Mudança Organizacional Modernização Administrativa