KARIM, K. <br/><br/>
Organizational effectiveness model for quality management systems in the Australian construction industry 

 - UK :  Routledge,  August 2005 
<br/><br/> This papers presents a study of the experiences and perceptions of Australian construction firms in using quality management systems, particularly those based on ISO 9000. A considerable variation has been observed in relation to specific quality related outcomes. In order to achieve consistent outcomes, a best practice implementation model for management of quality in construction needs to be developed by identifying the causality of each outcome. However, the development of such a model requires the use of validated constructs specific to the discipline, something that has not been found in the existing literature. A set of constructs is proposed for this purpose. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Construction<br/>Defects<br/>Rework<br/>ISO 9000<br/>Best practice