Gormley Jr., William T.

Counterbureaucracies in theory and practice - Thousand Oaks : SAGE, November 1996

Counterbureaucracies differfrom other bureaucracies in their goals, resources, discretion, and culture. This article develops several theoretical propositions concerning counterbureaucracies and then considers how they actually behave. Despite negative goals and a self-reliant culture, counterbureaucracies have generally flourished in recent years. Public relations, a service orientation, and professionalism have helped them to generate vital political support