YANG, Kaifeng

Trust and citizen involvement decisions : trust in citizens, trust in institutions, and propensity to trust - Thousand Oaks : SAGE, November 2006

This study assesses the relative importance of administrators’ trust in citizens, trust in participation institutions, and propensity to trust in explaining their willingness to involve more citizens in public decision making. The results show that administrators’ trust in participation institutions is a mediator between trust in citizens and administrators’ promotion of participation activities. Propensity to trust has a positive impact on administrators’ trust in citizens, but it does not directly contribute to trust in participation institutions or promotion of participation activities. The results imply that trust in institutional arrangements is at least as important as trust in citizens in explaining administrative behaviors


Decisão Administrativa
Cidadania
Instituição
Tomada de Decisão
Competência Administrativa
Administração Estratégica
Método