VINCENT, Ida

Collaboration and integrated services in the NSW public sector - Oxford : Blackwell Publishers Limited, September 1999

The paper discusses some of the findings of a review of whole-of-government activities in the NSW public sector conducted for the NSW Premier's Department. Some major sources of the difficulties people encounter in whole-of-government initiatives are identified, together with some factors essential for success. Since there is no one 'right' model for whole-of-government activity, criteria are proposed for identifying the most appropriate whole-of-government response to different types of problem. In conclusion the paper summarises some key benefits and achievements of a growing whole-of-government ethos in the NSW public sector, and some possible strategies for further strengthening whole-of-government approaches