BROUGHTON, Charles. <br/><br/>
Reconsidering the revolution?Australian public sector administration in 2000 

 - Oxford :  Blackwell Publishers Limited,  March 2001 
<br/><br/> While the year 2000 was memorable for public administration in Australia it was notable mainly for the unexpected. Success occurred where risk and failure were predicted. Failure emerged where success had been talked-up. Notable examples include the so-called Y2K problem, management of the Olympic Games, and the introduction of the GST, and the outsourcing of government services (especially information technology(IT)). Also memorable were important shifts in the policy fields of defence and welfare. The Howard govenment ended the year in decision- making and largese mode - setting the agenda for the following election year. The events of 2000 invite reconsideration of the merits of the traditional bureaucratic model and those of the emerging post-bureaucratic models of service provision