The tao of coaching : boost your effectiveness at work by inspiring and developing those around you
- London : Profile Books, 2003
- 126 p.
Alex's story 1. Contemplating coaching at work 2. Asking versus telling 3. Eliciting feedback 4. Correcting common coaching myths 5. Giving feedback 6. Structuring the coaching session 7. Diagnosing individuals' different styles 8. Finding and avoiding your coaching blocks 9. Coaching in a hurry 10. Taking account of others' skill and will 11. Overcoming a reluctance to being coached 12. Motivating 13. Recognising cultural differences 14. Starting teams well 15. Coaching caveats 16. Giving feedback upwards 17. Mentoring 18. Feflecting on coaching - a summary
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