COLE, Martin <br/><br/>
Unlocking public value :  a new model for achieving high performance in public service organizations 

 - Hoboken :  John Wiley & Sons,  2006 
 - 188 p. 
<br/><br/> Chapter 1 - The public sector squeeze    "     2 - Zeroing in on outcomes    "     3 - Why is it so hard to measure public value?    "     4 - Defining value    "     5 - Measuring and analyzing public service value    "     6 - Driving results    "     7 - The key to unlocking public value      
<br/><br/><label>ISBN: </label>0471959456 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Valor Público<br/> Setor Público<br/>Produtividade<br/>Serviço Público<br/>Empresa Pública