Unleashing change : a study of organizational renewal in government /
por Steven Kelman. --
- Washington, D.C. : Brookings Institution, 2005.
- 308 p.
1 - Introduction: organizational change and improving the performance of government 2 - The traditional procurement system and the difficulties of change Part One: Initiating change 3 - Discontent on the front lines 4 - Joining the reform coalition 5 - Changes at the top and the Unleashing of reform 6 - Initiating change: Implications for theory and practice Part Two: Consolidating change 7 - How a change effort feeds on itself: Theory 8 - How a change effort feeds on itself: Evidence 9 - From attitude to Behavior 10 - "Deepening" and organizational change 11 - Consolidating change: Implications for theory and practice
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Mudança Organizacional Reforma Administrativa Produtividade Setor Público