Flynn, Norman <br/><br/>
Public sector management / 
por Norman Flynn. -- 
 - 5. ed. 
 - London :  SAGE ,  2007. 
 - 312 p. :  il. 
<br/><br/> Part One  - Introduction.  - What is the public sector?  - What is management?  - The structure of the book.  - 1. The public sector in the United Kingdom.  - 2. Politics and the public sector.  - 3. Public spending.  - 4. Social policies and management.  - Part Two.  - 5. Managing performance.  - 6. Service design and customer-citizen orientation.  - 7. Audit and inspection.  - 8. Collaboration.  - Part two B: Outsourced services.  9. Managing through markets  - 10. Managing through contracts.  - 11. Privatization, regulation and public-private partnerships. 
<br/><br/><label>ISBN: </label>9781412929936 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Setor Público<br/>Privatização<br/>Regulação<br/>Parceria Público Privada<br/>Política Social<br/>Reino Unido