HINES, Peter

New development : creating a lean university - Oxford : Blackwell Publishers, February 2008

Many academic articles have been published in the past 20 years promoting the Lean approach in manufacturing and in service industries. Very little attention has been paid to the possibility of applying Lean Thinking to the academic institutions that these articles stem from. This article explains why the application of Lean in universities is a good idea and what needs to be done to develop an effective Lean enterprise in a university environment