CAMPBELL-ALLEN, Nicky

Best practices in New Zealand organizations for rewarding and reconizing employee innovations and achievements - Oxfordshire, UK : Taylor & Francis, January-February 2008

Managers and Human Resource professionals are constantly seeking answers to the issue of how best to reward and recognize (R&R) the innovations and achievements of their employees. Whilst there is a raft of international information the need for New Zealand-based research and answers has been identified. The focus of this study is on current activities in 'Best Practice Organizations' in order that best practices in this important area can be identified and shared with other New Zealand organizations. This study involved the collection and analysis of quantitative data via an electronic email survey sent to organizations belonging to the New Zealand Business Excellence Foundation (NZBEF), members of the Centre for Organizational Excellence Research (COER) and the Business Process Improvement Resource (BPlR.com). Based on survey responses eight organizations considered to be best practice were chosen to further identify key learnings. This was undertaken by means of a qualitative process using a structured interview