Morgan, Colin <br/><br/>
Total quality management in the public sector :  an international perspective 

 - Philadelphia :  Open University Press,  1994 
 - 212 p. 
<br/><br/> Part 1 - The nature of TQM in the public sector  1 - Total quality management  2 - Leading thinkers for total quality management  3 - Applying total quality management in th epublic sector  Part 2 - Applications of TQM to public sector organizations  4 - TQM and health care  5 - TQM and education  6 - TQM and social services  TQM developments in government service  8 - Issues and problems in adopting TQM in the public sector 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Qualidade