Light, Paul C. <br/><br/>
The four pillars of high performance  :  how robust organizations achieve extraordinary results 

 - New York :  McGraw-Hill,  2005 
 - 269 p. 
<br/><br/> Chapter 1 - Uncertainty rising  Chapter 2 - In search of extraordinary results  Chapter 3 - The four pillars of high performance  Chapter 4 - How robust organizations operate  Chapter 5 - Lessons on managing change 
<br/><br/><label>ISBN: </label>0071448799 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração Estratégica<br/>Agente de Mudança