The human equation : building profits by putting people first
- Boston : Harvard Business School, 1998
- 345 p.
Part I: People-centered management and organizational sucess 1. Looking for success in all the wrong places 2. The business case for managing people right 3. Seven practices of successful organizations 4. Aligning business strategy and management practices Part II: Barriers to implementing performance knowledge: How conventional wisdom is wrong 5. Ten reasons why smart organizations sometimes do dumb things 6. The "new employment contract" and the virtual work force 7. How common approaches to pay cause problems 8. Can you manage with unions? 9. Market failures and the role of public policy in producing profits through people 10. People, profits, and perspective