PORTE, Todd R. La

Hazards and Institutional Trustworthiness : Facing a deficit of trust - Malden, MA : Blackwell Publishers, jul./aug. 1996

How should public organizations respond to the current "crisis of trust?" Outlining a conception of institutional trustworthiness, this article explores the conditions that increase the difficulty of achieving it, suggests a basis for designing organizational relatioships that recover it, and broaches the problem of assuring constancy will be considered in greater depth in a forthcoming issue.