MCIVOR, Ronan

What is the right outsourcing strategy for your process? - Dochester : Elsevier, February 2008

Outsourcing has becoming a critical strategic decision that can allow organisations to develop and leverage the capabilities required to compete in today's global business environmental. This paper provides a practical framework that managers can use to identify suitable outsourcing strategies for their processes. In particular, the framework provides a mechanism for understanding, which processes should be kept internal and which should be outsourced based on both organisational capability and opportunism considerations. This logic of the framework and the sourcing strategies is illustrated through providing real case examples from organisations that participated in the research.