Advanced case management : new strategies for the nineties
- London : SAGE, 1993
- 190 p.
- Sage Human Services Guide ; 66 .
1 - Advanced case management: A concept for the '90s Purpose of the book Case management defined The new case management Advanced case management Design of this book 2 - The advanced case manager A quality approach to best practice A proposed model of quality case Management practice A holistic view of quality task performance Process of case management Advanced case management tasks and practice considerations 3 - Quality standards of case management practice (continued) Axis II: The "meta" criteria Cultural competency Consumer empowerment Clinical case management Multidisciplinary practice: new models 4 - Advanced staffing patterns and supervision Staffing/personnel: consumer case managers Supervision Group supervision for case managers: an advanced model 5 - Case management systems of care: organization and intersystem innovations Innovations in internal structure System interface Managed care Concluding statement References Name index Subject index Aboute the authors