OJALA, Ilpo <br/><br/>
Benchmarking effectiveness in the educational development of three finnish universities using a multidimensional evaluation model (MdE) 

 - Philadelphia :  Routledge,  ago./set. 2008 
<br/><br/> There has been a tremendous emphasis on improving the quality of teaching in Finnish universities since the middle of the 1990s. Most Finnish universities have significantly increased their efforts, for example, in providing pedagogical training aimed at teaching staff. Finnish universities have also introduced ICT-based tools for learning. Most Finnish universities have also founded educational development units that provide and coordinate the educational development services aimed at university teachers. How can these services be evaluated? Can a multidimensional evaluation model provide adequate solutions for evaluating the effectiveness of educational development services? In this article the effectiveness of teaching development services is benchmarked between three Finnish universities utilizing a multidimensional evaluation model (MdE). The applicability of multidimensional evaluation model is then discussed.