DALKIR, Kimiz

Knowledge management in the theory and practice - Amsterdam : Elsevier, 2005 - 356 p.

1. Introduction to knowledge managemet in theory and practice 2. The knowlegde management cycle 3. Knowledge management models 4. Knowledge capture and codification 5. Knowledge sharing and communities of practice 6. Knowledge application 7. The role of organizational culture 8. Knowledge management tools 9. KM strategy and metrics 10. The KM team 11. Future challenges for KM

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