Denhardt, Janet V. <br/><br/>
The new public service :  serving, not steering / 
Janet V. Denhardt, Robert B. Denhardt 
 -  Edição expandida 
 - Armonk :  M. E. Sharpe,  2007. 
 - 223 p. 
<br/><br/> 1. Public administration and the new public management  2. The roots of the new public service  3. Serve citizens, not customers  4. Seek the public interest  5. Value citizenship over entrepreneurship  6. Think strategically, act democratically  7. Recognize that accountability ins't simple  8. Serve rather than steer  9. Value people, not just productivity  10. The new public service in action 
<br/><br/><label>ISBN: </label>9780765619990 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração Pública<br/>Administração Pública--Estados Unidos<br/>Serviço Público<br/>Interesse Público<br/>Accountability<br/>Governança