RONDEAU, Jean-Claude

Vers une redéfinition des relations entre l'a administration, les citoyens et les entreprises? - Paris : IIAP, janv./mars 1997

The state is undergoing a period of transformtation, relations between citizens and those exercising political and administrative power and businesses are enjoying the opening up of markets on a world-wide scale and the globalisation of trade. New forms of information technology and new methods of communication may provide a way for reconceptualising this three-way relationship. Initial experiments have permitted certain lines of development to be ascertained. These demonstrate the pitfalls to be avoided, the necessity for total involvement on the part of political powers and for increased decentralisation to make those involved more accountable and to facilitate a closer relationship with users of public services.