LEMAY, Martial

L'implantation des technologies de l'information au Quebec - Paris : IIAP, janv./mars 1997

Technological changes are accurring at a time when international competition leaves little margin for manoeuvre open to governments and private companies. Hence it is an opportune moment to reflect upon the necessary conditions for success. Past experience shows that those with responsibility for the provision of services to the administration's clientele have been charged with the management of administrative changes, that a certain number of technological choices have been made by governments and that every organisation has been decentralised. Changes in context and the evolution of new challenges mean an evaluation and substantiation of the conditions of success which operated in the past