RICHARD, Jacky

Quelques leçons provisoires de l'expérience française - Les exemples de l'éducation nationale et de l'équipement - Paris : IIAP, janv./mars 1997

Computerised guide-lines are not simply documents concerning investment programming. One has to distinguish between the exercise of control over carring out computerised commands on behalf of users and the exercise of control over the actualisation of computerised service provision. Two examples where the instalment of information technology has been successful, in the areas of education and equipment, make it possible to identify the conditions for success. Computer science must be expressly available to be made use of in the strategies pursued by the service which should be supported by new information technologies. Planning for increased usage of technology constitutes, alongside other tools for modernisation, a tool to be utilised in the course of managerial changes