SERIEYX, Hervé

Dix questions - Paris : IIAP, janv./mars 1988

Given the mission of 'innovation for the civil service', Mr Serieyx answers 10 questions about modernizing the administration in the context of French privatization policy. He underscores the importance of 'idea resources' the government has, but is not exploiting due to lack of information flow and considers that tools such as 'zero defects', training investments and realistic cost accounting will lead public and private bodies to modernize convergently